Support

Welcome to TilePlanner support. Find answers to common questions and learn how to get the most out of the app.

Getting Started

TilePlanner helps you calculate the exact number of tiles needed for your flooring project. Simply enter your room dimensions, tile size, and layout preferences to get accurate estimates.

Frequently Asked Questions

How do I calculate tiles for my room?

Follow these steps:

  1. Open the Calculator tab
  2. Enter your room length and width
  3. Enter your tile dimensions
  4. Select your layout type (straight, diagonal, or pattern)
  5. Adjust the waste factor if needed
  6. Tap Calculate to see results

What is the waste factor?

The waste factor accounts for tiles that will be cut, broken, or wasted during installation. We recommend:

  • Straight layout: 5-10% waste
  • Diagonal layout: 10-15% waste
  • Pattern layout: 15-20% waste

How do I save a project?

After calculating your results, tap the "Save Project" button in the Estimate tab. You can save unlimited projects and access them anytime from the Projects tab.

Can I use different units of measurement?

Yes! The app supports both metric (meters, centimeters) and imperial (feet, inches) units. Toggle between them using the unit selector at the top of the Calculator screen.

How accurate are the calculations?

Our calculations are mathematically accurate based on the dimensions you provide. However, always:

  • Measure your room carefully
  • Account for irregular room shapes
  • Consider ordering extra tiles for future repairs
  • Consult with a professional for complex installations

Does the app work offline?

Yes! All features work completely offline. Your data is stored locally on your device and doesn't require an internet connection.

How do I export a PDF report?

After calculating your estimate:

  1. Go to the Estimate tab
  2. Tap the "Export PDF" button
  3. Choose where to save or share your PDF

Can I compare different tile sizes?

Yes! The Tile Comparison tool lets you compare up to 4 different tile sizes side-by-side to see which works best for your project. Access it from the Tools tab.

How do I use the AR measurement feature?

To measure your room using AR:

  1. Tap the AR Measure button in the Calculator tab
  2. Point your camera at the floor
  3. Tap to mark the corners of your room
  4. The app will automatically calculate dimensions

What's the Grout Calculator?

The Grout Calculator helps you determine how much grout you'll need for your tile project. Enter your tile dimensions, grout joint width, and total area to get an accurate estimate.

Tips for Best Results

Troubleshooting

App not calculating correctly?

Make sure all required fields are filled in and values are greater than zero. Check that you're using the correct units.

Projects not saving?

Make sure you've entered a project name before saving. Check that you have sufficient storage space on your device.

AR measurement not working?

Ensure you've granted camera permissions to the app. AR works best in well-lit areas with clear floor surfaces.

Need More Help?

For additional assistance, please check our Privacy Policy and Terms of Use pages for more information about how the app works and your rights as a user.